Hey. NuWave kitchen appliances stand out from the competition for their high quality and innovative technology, as well as their reliability and excellent functionality. But like any other equipment, the company's devices can break down, and then the nuwave now support service will come to your aid, whose contacts can be found here https://nuwave-now.pissedconsumer.com/customer-service.html will tell you where the nearest service center is located that will fix your device.