I'm calling Trexis by phone, waiting for a connection for more than half an hour. After the connection, the bot asks to leave my claim number and my phone number, then a message comes saying that they could not contact me and would be very grateful if I would call them back or send an email. And this has been going on for more than two weeks.
Don't be upset.If you could not get in touch by phone or e-mail, I advise you to conduct your negotiations with the managers of the Trexis insurance company using the trexis insurance customer service website. This is a proven option not for the first time. Also at one time I had to face this insurance company and solve my questions that arose. It took a very long time for everything. Good luck.