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General: Which is the best channel manager?
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Reply  Message 1 of 2 on the subject 
From: terrarra  (Original message) Sent: 16/03/2023 18:08

Steve has a lot of good points. If you are a manager then you almost certainly grew from a small business to a larger one and are based in one of 208 countries. This comes with challenges.

The best way to approach this is to take your business and ask yourself how it runs and if you can afford to modify certain rules if the software will not allow it. Key elements to this are:

  1. Variable commission structures and reconciliation and modification with each owner, plus payment timings or balance or deposit bookings
  2. Complex pricing structures for direct marketing. e.g. forward booking, short stay %'s, weekends, LOS, close to arrival, staged discounting etc.
  3. If running a web from it, then self administered design and content to CSS level
  4. No restrictions on distribution, inward or external iCALs, regular data dumps to your own backup sites.


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Reply  Message 2 of 2 on the subject 
From: ABOBUS Sent: 23/03/2023 06:46
Based on my experience, there are many aspects involved in the day-to-day management of my vacation rental business.

I have 4 properties listed on
airbnb management software and Booking.com. The first thing is to synchronize Airbnb and Booking.com calendar for the same property. At the beginning, I synced Airbnb and Booking calendar with each other through importing one into another, but this left me an unhappy experience.

I spent much time on the synchronization, but then I need to check and refresh manually. This led to that guests booked my property for a same period or overlapping period. Sometimes there were even double bookings. What I can do is to explain to guests and make them cancel original reservations.


 
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